Privacy Policy

The M-SELEN E-Ticket Platform (“Platform”) is operated by Our Telekom (“we”, “us”, “our”) to allow M-SELEN customers to purchase, receive, and manage electronic tickets for events.

We respect your privacy and are committed to protecting your personal information. By using this Platform, you agree to this Privacy Policy.

Personal Information

• Full name
• Mobile phone number (M-SELEN account number)
• Transaction and payment details
• Ticket purchase history

Technical Information

• Device type
• IP address
• Browser information
• Platform usage data

We do not collect unnecessary personal data.

• Process ticket purchases
• Deliver your electronic tickets
• Verify tickets at event entry
• Provide customer support
• Improve platform performance and security
• Prevent fraud and misuse

We may share limited information with:

• Event organisers (for entry validation)
• Payment and system service providers
• Law enforcement if required by law

We do not sell your personal information to third parties.

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or alteration. However, no system is 100% secure.

We retain your information only as long as necessary for ticket validation, legal and regulatory requirements, and fraud prevention.

• Keep your M-SELEN account secure
• Do not share your ticket QR codes publicly

Anyone with your QR code may use your ticket.

We may update this Privacy Policy from time to time. Updates will be posted on this Platform.